Return & Refund Policy
Return Policy:
- Shaka Love strives for 100% customer satisfaction for our high quality eco-friendly products.
- If you are not completely satisfied with your purchase, please let us know and we will do all that you can to make it right.
- Items may be returned or exchanged within 30 days of purchase.
Return instructions:
- To start your exchange or return, please email us at aloha@shakalove.eco and provide us with your order number, full name, and reason for return or exchange.
- Our customer service representative will provide detailed instructions for the return or exchange.
- Product/s must be returned with its original packaging, with tags, and invoice number, otherwise, a refund will not be issued.
Shipping fees
- Customers are responsible for all shipping charges except for items damaged in transit.
- Shipping fees, taxes, and handling charges are Non-Refundable.